Privacy policy

1. Information We Collect

We collect the following types of information:

a. Personal Information

Information you provide when placing an order, registering an account, or contacting us, such as:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely through third-party payment gateways; we do not store card details)

b. Automatically Collected Information

When you browse Vionee.in, we may collect:

• IP address
• Browser type
• Device information
• Pages visited and activity patterns
• Cookies and tracking data

c. Third-Party Information

We may receive additional data from:

• Payment gateway partners
• Delivery and logistics partners
• Analytics and advertising platforms

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Improve website performance and user experience
• Send order updates, promotional emails, and notifications
• Prevent fraud and enhance security
• Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell or trade your personal information.
However, we may share it with trusted partners only when necessary:

• Courier and logistics partners
• Payment processing gateways
• Customer support service providers
• Legal authorities, when required by law

All third-party partners are required to handle your data responsibly under applicable laws.

4. Cookies and Tracking Technologies

Vionee.in uses cookies to enhance your shopping experience. Cookies help us:

• Remember your preferences
• Analyze website traffic
• Provide personalized product suggestions

You may disable cookies in your browser settings, but certain features may not function properly.

5. Data Security

We use industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.
However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute protection.

6. Your Rights

You have the right to:

• Access your personal information
• Update or correct your data
• Request deletion of your information (subject to legal requirements)
• Opt out of promotional emails

To exercise these rights, please contact us at support@vionee.in .

7. Data Retention

We retain your personal data only for as long as necessary to:

• Fulfill your orders
• Provide support and services
• Meet legal and regulatory requirements

8. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for the privacy practices or content on these external websites.
Please review their individual policies before sharing your data.

9. Children’s Privacy

Vionee.in does not knowingly collect or store information from individuals under 18 years of age without parental or guardian consent.

10. Changes to This Policy

We may update this Privacy Policy at any time.
Changes will be posted on this page with a revised effective date.
Continued use of Vionee.in after updates means you accept the new policy.